Welcome to the APSP University Certification and eLearning Center.

APSP University opens the door to the heightened level of skill and professionalism that drives success in the pool, hot tub and spa industry. Pick your courses below and start your training today.

Dsc01984

After successfully completing this module, students should be able to understand basic water chemistry and water safety and chemical handling techniques. Students will be able to: Identify water safety prevention, maintenance and sanitation techniques Understand basic water chemistry Explain proper chemical handling techniques List resources available to call for immediate safety needs Read More

Pool_with_logo

Certified Service Technician (CSTSM) This online self-paced course takes you through the APSP Service Tech Manual and gives you what you need to know to conform to industry standards. You will be able to explain common problems with pool finishes and how to repair them; keep pools running more efficiently with a better understanding of circulation, filtration, hydraulics and electricity; grow your practical knowledge and gain troubleshooting skills and resources; and distinguish yourself as an experienced and knowledgeable service technician. You do not need to have completed the CMS certification in order to take this course and sit for the CST exam, but you will be expected to have acquired the core knowledge covered in that course. We recommend that you have at least 1-2 years of experience in pool/spa service and repair to expect to be successful on the certification exam. Target Audience: The CST course is for individuals with at least 1-2 years of experience in pool and spa service and repair.What You Get With The Course: Eight weeks access to the virtual course APSP Service Technician Manual CST Certified Service Technician Workbook Course Outline: Safety Chemical Safety Drowning and Accident Prevention Electrical Safety Filter Safety Business Practices Basic Calculations Customer Service Legal Considerations Troubleshooting Resources Water Quality Basic Water Chemistry Chemical Safety Pool and Spa Water Sanitizers Water Balance Water Testing Structures and Finishes Pool and Spa Structures Interior Finishes and Repairs Spa Shell Repairs Circulation, Filtration and Hydraulics The Circulation System Filter Rate, Efficiency and Performance Hydraulics Pumps New Design Considerations Electrical Requirements Basic Electrical Circuit Basic Electricity Pool and Spa Lighting Heaters and Optional Equipment Gas Heaters Heat Pumps Chemical Feeders and Generators Control Systems Electromechanical (Pneumatic) Controls Understanding Control Systems Maintenance Routine Maintenance Seasonal and Special Care Covers Startup Procedures CEUs: 24 Course Fee: $573/member and $723/non-member. This fee includes the Service Tech Manual, which will be shipped to you once you register. Exam Information: To become certified as a CST Certified Service Technician®, you must complete the CST course and take the CST Exam. An additional registration form and $115 fee for the CST exam is required. The CST exam is 2.5 hours long, open book exam with 100 multiple choice questions. You must score 75% or better to pass (answering at least 75 questions correctly). Choose How to Take the Exam: On a computer at a PSI computer testing center near you. Computer testing gives immediate test results and flexible time to take the exam. At an APSP national, regional or chapter-sponsored testing event. A list of upcoming events can be found at APSPUniversity.org. You will receive your exam results by US Mail approximately 3 weeks after the exam. Please contact APSP at apspuniversity@apsp.org or 703-838-0083 ext. 127 for additional information on the CST exam and application process. Read More

5a81ddc5-f8f0-4ee2-950c-8dd724313d11

Cracking the CBP Exam This 1.5 hour webinar is for anyone preparing to sit for the APSP CBP exam.  Cracking the CBP Exam reviews 20 of the most challenging exam questions to better help you prepare. Through lectures and practice questions, participants will focus on key concepts, terms and principles necessary to successfully pass  this rigorous exam.  In addition, participants will become familiar with the format and makeup of the exam.  Note:  this webinar does not replace the Pool and Spa Construction course, studying the Builders Manual or other CBP Prep courses.  Target Audience:  Those preparing to take the CBP Exam. What You Get With The Course: •       Eight weeks access to the virtual course •       2 CEUs Read More

15.dsc00228

Cracking the CMS Exam This 1 hour webinar is for anyone preparing to sit for the APSP CST exam.  Cracking the CMS Exam reviews 11 of the most challenging exam questions to better help you prepare. Through lectures and practice questions, participants will focus on key topics necessary to successfully pass this rigorous exam.  In addition, participants will become familiar with the format and makeup of the exam.  Note:  This webinar does not replace the Certified Maintenance Specialist course or studying the APSP Service Tech Manual and CMS Workbook.  Target Audience:  Those preparing to take the CMS Exam. What You Get With The Course: •       Eight weeks access to the virtual course •       1 CEU Read More

Dsc01661

Cracking the CST Exam This 1.5 hour webinar is for anyone preparing to sit for the APSP CST exam.  Cracking the CST Exam reviews 20 of the most challenging exam questions to better help you prepare. Through lectures and practice questions, participants will focus on key topics necessary to successfully pass this rigorous exam.  In addition, participants will become familiar with the format and makeup of the exam.  Note:  This webinar does not replace the Certified Service Technician course, studying the APSP Service Tech Manual or other CST Prep courses.  Target Audience:  Those preparing to take the CST Exam. What You Get With The Course: •       Eight weeks access to the virtual course •       2 CEUs   Read More

What-is-project-management-300x231

Improving Your Bottom Line Using Project Management Project management is one of the business world's most in-demand skill sets.  That's because even the smallest projects can benefit from project management processes such as planning, time and cost management, human resource management and communications management.  Join this self-paced online course and learn real life project management, leadership and business skills you need to bring any project to success. The “bottom line” in any project is a combination of customer satisfaction and profitability.  Solid project management helps ensure optimal performance and is foundational to any efforts to improve performance and efficiency. Participants will explore project management processes, and will have an opportunity to consider which techniques to apply to their organization’s most important projects.  You’ll have eight weeks access to this 24 hour course. Who Should Attend:  This course is valuable for anyone seeking an introduction to the formal project management process and the value it brings to business and projects. Key Outcomes:  Upon completion of this course, participants will be able to: Identify a wide range of stakeholders, including the “hidden ones” that can derail your project Improve definition of project goals Understand the importance of communication with all stakeholders Improve management of customer expectations Utilize a simple technique for improving development of task lists and schedules Prioritize trade-offs using the Triple Constraint Employ risk management to improve project performance Course Outline Why project management? What is it? Its impact Identifying the players Who are they? What’s their roles? Defining project goals Your customer’s Your company’s Other stakeholders’ The importance of communication Information needs How to make it happen Identifying the work to be done Major deliverables Breaking it down to manageable pieces Resource needs Creating the timeline Order of work Resource availability Other considerations Risk Management – Avoiding Threats and Taking Advantage of Opportunities Identifying risks Analyzing probability and impact of each risk Prioritizing Planning options to deal with each risk Working the plan Monitoring and adjusting for changing risks Monitoring project progress Are we on track? The Triple Constraint Making adjustments Closing the project Planning workbook – A take away tool Sample forms for each process Thinking about your own project Course Fee: $299/member and $399/non-member. Read More

Shopping Cart

Your cart is empty